The cookies we use
Introduction
This policy aims to explain how this website uses cookies in order to provide clear and relevant information to allow users to make their own choices for the purpose of controlling what happens when accessing the site. The policy uses the term ‘cookie’ to refer to information files that store Internet browsing on the user’s computer to speed up and optimize research and similar technologies covered by law (such as, for example, Local Shared Objects – commonly referred to as “flash cookies”, web beacons or bugs, including clear transparent gifs). The information collected concerns data that could allow users / visitors to be identified through association and processing with data held by third parties (such as, for example, the numbers of IP addresses, domain names of computers used by people who connect to the site web). This data is used for statistical purposes only.
This document is an integral and substantial part of the Privacy Policy and of the information contained therein also issued pursuant to EU Regulation no. 2016/679 (GDPR). We therefore invite you to read this document.
Applicable law
The matter is regulated by the European Directive 2002/58 / EC – subsequently amended by Directive 2009/136 / EC and implemented by the national laws of the Member States of the European Union – which requires obtaining consent for cookies and similar technologies.
What is a cookie
A cookie is a small text file, typically letters and numbers, downloaded to a device when the user accesses the website. Cookies are then sent to the original site on each subsequent visit. Cookies are useful because they allow a website to recognize a user’s device.
The use of cookies and similar technologies has long been an ordinary factor as cookies are important in the provision of many online services. The use of these technologies is therefore not prohibited by law but requires that the user be informed about cookies and offered the possibility to accept them or not.
Different Types of Cookies:
Technical Cookies
These cookies are essential to navigate the website and use some features. Without strictly necessary cookies, online services normally offered by the site may not be accessible if they are solely based on cookies of this nature. Cookies of this type allow the user to browse a website efficiently and use the various options and services provided. For example, they enable identifying a session, accessing reserved areas, remembering items that make up a previously made request, completing a purchase order, or storing a quote.
Consent for technical cookies is not required, as they are essential to provide the requested services. It is possible to block or remove technical cookies by changing the browser’s options settings. However, by doing so, certain areas of the website may not be accessible, and some of the services offered may not function properly.
First-party and Third-party Cookies – Whether a cookie is ‘first-party’ or ‘third-party’ is strictly connected to the website or domain that uses that specific cookie. ‘First-party’ cookies, in essence, are cookies set by the same website visited by the user – i.e., the site displayed in the URL window: in our case, the cookies set by www.direct24web.com. ‘Third-party’ cookies are cookies that are set by a different domain from the one visited by the user: i.e., cookies set by websites other than www.direct24web.com.
FIRST-PARTY COOKIES
Session and Persistent Cookies
Cookies can expire at the end of a browser session (i.e., from the moment a user opens the browser window until they exit the browser) or be stored for a longer period.
Session cookies – allow websites to link a user’s actions during a browser session. They can be used for various purposes, such as remembering what a user has put in their shopping cart while browsing a site. They may also be used for security when a user accesses internet banking or to facilitate the use of webmail. These session cookies expire after a browser session.
The use of so-called session cookies (which, in any case, are not stored persistently on the user’s computer and are automatically deleted as soon as the browser is closed) is strictly limited to the purpose of transmitting data (consisting of random numbers generated by the server) identifying the specific session and necessary to enable safe and efficient browsing. The session cookies used on this site avoid the use of other potentially prejudicial computer techniques for the confidentiality of users’ browsing on the network.
Persistent cookies – are stored on users’ devices between browser sessions and allow remembering the user’s actions on a website. Persistent cookies can be used for various purposes, including remembering user preferences and choices when using a site (or in some cases across different websites).
Functionality Cookies:
These are cookies used to store user customizations related to the use of the site, such as language, or referring to an expressed request for functionality by the user, such as login data. For these cookies, no consent is required.
COOKIE DI TERZE PARTI
THIRD-PARTY COOKIES
Third-Party Analytical Cookies
The site also uses third-party cookies (including Google Maps – Google Analytics – Facebook Pixel – Tokydigital) to provide additional functionality and improve the browsing experience. Regarding these cookies, the site acts only as an intermediary. This privacy policy, therefore, does not apply to such cookies as they are services provided by third parties over which this site has no control or access to the information collected. Therefore, the data transfer agreement occurs directly between the user/visitor and the third parties, resulting in the acquisition of consent for such cookies by the third parties, and the information on the use of such cookies – as well as their purposes and methods for possible disabling – is directly provided by the third parties at the links indicated below.
In particular, on the site, cookies may be installed to calculate the aggregate number of visits to the site or to identify which pages are the most popular. This activity is carried out completely anonymously using the Google Analytics system. For more information, visit the following link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. It is always possible to manage or disable such cookies by accessing the following address: https://support.google.com/accounts/answer/61416?hl=it..
The information obtained will be processed by Google in accordance with the privacy policy available at the following address: https://www.google.com/intl/en/policies/privacy/.
However, it is highlighted that the Google Analytics service is used with the adoption of specific measures to reduce the identifying power of cookies and to prevent the information collected from being crossed.
The table below shows the types of cookies used on this Site and their respective purposes:
| DETAILS OF COOKIES PRESENT ON THE SITE | ||||
| Type | Name | Purpose | Duration | Url |
| Technical Cookies (First-party) | Strictly necessary for proper navigation | This cookie signals to the site whether to display the cookie consent popup. When the user accepts, a cookie stores the action and no longer displays the popup. | The duration of the cookie is 12 months. | |
| Technical Cookies (First-party) | hotjar tool: | SEE INFORMATION PROVIDED IN THE TABLES BELOW | ||
| | _hjSessionUser_{site_id} | Set when a user first lands on a page.Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites.Ensures data from subsequent visits to the same site are attributed to the same user ID.JSON data type. | 365 days duration. | |
| | _hjid | This is an old cookie that we do not set anymore, but if a user has it unexpired in their browser, we will reuse its value and migrate to_hjSessionUser_{site_id}.Set when a user first lands on a page.Persists the Hotjar User ID which is unique to that site.Ensures data from subsequent visits to the same site are attributed to the same user ID.
| 365 days duration. | |
| | _hjFirstSeen | Identifies a new user’s first session.Used by Recording filters to identify new user sessions.Boolean true/false data type. | 30 minutes duration, extended on user activity. | |
| | _hjHasCachedUserAttributes | Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.Session duration. | Boolean true/false data type. | |
| e) | _hjUserAttributesHash |
| ||
| _hjUserAttributes | Local storage item |
| ||
| hjViewportId | Session storage item |
| ||
| _hjFirstSeen | Cookie |
| ||
| _hjHasCachedUserAttributes | Cookie |
| ||
| Cookie di Terze Parti | Third-Party Analytical Cookies: Google Analytics (__utma, __utmb, __utmc, __utmv, __utm | Third-Party Analytical Cookies: Google Analytics (__utma, __utmb, __utmc, __utmv, __utmz) These cookies are used by Google Analytics to collect information about the use of our site by visitors, which helps us improve their navigation. Cookies anonymously track information, including the number of visitors to the site, their origin, the time spent on the site, and the pages visited. For more information on how cookies are processed, please visit Google’s website. https://www.google.com/intl/en/policies/technologies/types/ | The longest-lasting cookie expires 2 years after the last visit to the website. Others are deleted 6 months, 30 minutes, and when the browser is closed. | |
| https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | ||||
| Third-Party Cookies | Performance and Functionality Cookies: Google Maps (APISID, GAPS, HSID, NID, OGP, OGPC, PREF, SAPISID, SID, SNID, SSID) | These cookies are used by Google Maps to store user preferences and information when locating locations or points of sale on maps automatically generated by Google and integrated into the website. They are only used on pages where Google maps are displayed. | Most cookies expire 10 years after your last visit to a page containing a Google map.https://www.google.com/policies/technologies/types/ | https://www.google.com/policies/technologies/types/ |
| Third-Party Cookiesi | Facebook Pixel | |||
| Third-Party Cookies | Profiling or Advertising Cookies: Google (APISID, CONSENT, HSID, NID, SAPISID, SID, SSID) t | This set of cookies relates to Google’s advertising campaigns and is generated to identify user behavior following the consultation of content | ||
| Third-Party Cookies | ||||
Enabling/Disabling Cookies through the Browser
There are several ways to manage cookies and other tracking technologies. By changing the browser’s settings, you can accept or reject cookies or decide to receive a warning message before accepting a cookie from visited websites. Please note that by completely disabling cookies in your browser, you may not be able to use all our interactive features.
If you use multiple computers at different locations, make sure each browser is set to your preferences.
You can delete all cookies installed in the cookie folder of your browser. Each browser has different procedures for managing settings. Click on one of the links below for specific instructions
Microsoft Internet Explorer
Google Chrome
Mozilla Firefox
Apple Safari
Data Controller
Direct24, as identified in the Privacy Policy, is the data controller and is solely responsible for its cookies (i.e., “first-party” cookies); otherwise, “third-party” cookies are the responsibility of the respective companies identified in the table contained in this document.
Consent for Cookies
Some cookies, e.g., technical cookies, are strictly necessary for the proper functioning of the Internet and do not require the user’s consent, such as those necessary to ensure that the content of a page loads quickly and effectively, the distribution of the workload among different computers, or those aimed at ensuring security.
Other cookies are reasonably necessary or important but are not strictly essential and, therefore, require the user’s consent.
This site employs various techniques to obtain user consent: one method is selecting the specific box on the cookie banner published on the site’s access page, which highlights the use of cookies.
Browser settings represent another means for giving or refusing consent; the user can set the browser to be notified of the presence of cookies, allowing them to decide whether to accept cookies or not. It is also possible to automatically refuse all cookies by activating the appropriate option in the browser.
Each browser provides specific instructions for this purpose.
Withdrawal of Consent
Your consent to the use of cookies can be withdrawn at any time, although the withdrawal may have an impact on the functionality of the website.
If you do not use any of the browsers listed above, select “cookies” in the relevant section of the guide to find out where your cookie folder is located.
Scope of Circulation and Data Retention
Contact data collected through the web will not be stored for longer than seven days unless any investigations of computer crimes against the site are carried out. No data from the web service will be communicated or disseminated to unspecified recipients.
Updating the Cookie Policy
The cookie policy of our Site may be periodically updated, so we recommend consulting this document every time you access the Site to be correctly informed about how and why we use cookies.
Further Information on Cookies
For further information on cookies installed through this Site, you can contact the following email address: [email protected]
Last Revision Date
Last Revision Date: 4/03/2025